CPS TOYS buyer resource: CPS TOYS buyer resource: Shipping Policy
This policy explains how CPS TOYS handles shipping for wholesale and OEM toy orders. It applies to B2B quotations and confirmed orders; it is not a consumer checkout promise.
Incoterms and freight
Quotations may be prepared on FOB Shantou, EXW or another agreed basis. The quotation and sales confirmation identify which party arranges export clearance, main carriage, insurance, destination charges and import clearance.
Production and dispatch timing
Lead time begins after specification, artwork, sample approval, payment and required documents are confirmed. Buyers should request the current production window for the exact SKU instead of relying on a catalog-wide estimate.
Documents and destination requirements
Buyers must provide the destination country, port, required labels and applicable compliance documents. CPS TOYS confirms carton data, packing list, commercial invoice and available product documents for the selected order.
Damage or delay
Report visible carton damage or shortage promptly with photographs, carton marks and shipping documents. Carrier claims and product claims are reviewed separately under the confirmed order terms.